CNC Setup Sheet Support
Thank you for using CNC Setup Sheet. If you have a question, a feature request, or you’ve run into trouble, the information below should help.
Contact us
For bug reports, feature requests, or any other inquiries, please use the contact form.
When reporting a bug, it helps to include your iOS version (e.g. iOS 18), device model (e.g. iPhone 15 Pro), and the app version shown at the bottom of the Settings screen.
We read every message. Your email address is required on the form so we can get back to you, and your feedback directly informs future updates.
Frequently Asked Questions
Q. I can’t purchase the Pro upgrade
Most purchase failures are caused by App Store account settings rather than the app itself. Please try the following:
- Restart your device and try again
- Open Settings, tap your name, then “Payment & Shipping”, and make sure a valid payment method is set
- Check Settings, “Screen Time”, “Content & Privacy Restrictions”, and make sure in-app purchases are allowed
If you already purchased Pro but it shows as locked again, tap “Restore Purchases” in the app’s settings on a device signed in with the same Apple Account.
If none of this helps, reach out via the contact form with the exact error message (or what happens when you tap the button), your device model and iOS version, and whether you’ve already been charged.
Q. What’s the difference between Free and Pro?
| Feature | Free | Pro |
|---|---|---|
| All four calculators (Feeds & Speeds, Drilling, Tapping, Converter) | Yes | Yes |
| Setup Sheet editor (job header, tooling, operations, notes) | Yes | Yes |
| Setup Sheet PDF preview and sharing | With full-page “SAMPLE” watermark | Clean, print-ready |
| Saved calculation history | Up to 3 | Unlimited |
Pro (CNC Setup Sheet Pro) is a one-time purchase of US$9.99 — not a subscription. There are no monthly or yearly fees.
Q. I bought Pro — can I use it on another device?
Yes. On any device signed in with the same Apple ID, open the Pro screen in the app and tap “Restore purchase”. There is no extra charge.
Q. What can the app calculate?
- Feeds & Speeds — spindle RPM, feed rate, SFM and chip load for milling, from material, cutter diameter and flute count; results respect your machine’s spindle limit
- Drilling — speeds and feeds for twist drills, with peck guidance
- Tapping — tap drill sizes (UNC/UNF and metric) and rigid-tapping feed synced to thread lead
- Converter — SFM ↔ m/min, inch ↔ mm, and feed units
Q. Where do the cutting data come from?
The bundled SFM and chip-load presets are conservative starting values compiled from commonly used shop references. They are not manufacturer data. Always verify against your tooling manufacturer’s recommendations, your machine’s limits, and the conditions of the job before cutting. Every computed value can be edited before it goes on the sheet — the numbers are yours.
Q. Can I override the computed values?
Yes — that’s the design. RPM, feed, SFM and chip load are all editable, and the setup sheet prints what you decide, not what the app suggests.
Q. What goes on the Setup Sheet PDF?
The job header (part, machine, workholding, WCS, coolant), a tooling and cut data table, the operation sequence, and setup notes — laid out on US-Letter, ready to print, share or email. On the free version the PDF carries a full-page “SAMPLE” watermark; Pro exports a clean sheet.
Q. Does it work in metric?
The app is inch-first (SFM, inches, IPM), aimed at US shops. The Converter handles SFM ↔ m/min and inch ↔ mm, and the Tapping calculator includes metric threads. A fuller metric mode is planned for a future update.
Q. Where is my data stored?
Everything you enter — calculations, history, setup sheets, settings — is stored only on your device. Nothing is sent to the developer’s servers. Uninstalling the app removes its data.
Q. Can I back up my data?
Yes. In Settings → Backup, tap “Export backup” to write your history, setup sheets and settings to a single file, and share or store it wherever you like. On a new device, use “Restore from backup” to import it. Note that restoring replaces the data currently on the device. Your Pro unlock is tied to your Apple ID rather than the backup file — after restoring data on a new device, tap “Restore purchase” on the Pro screen.
Q. Does it work offline?
Yes. The app is designed to work without a connection — on the shop floor, in the garage, anywhere.
Q. Is there an Android version?
Not yet — CNC Setup Sheet is currently iOS only (iPhone and iPad). An Android version is under consideration.
Q. Billing and refunds
Purchases are processed by Apple. Refunds follow the App Store’s policy — request one at Apple’s report a problem page. The developer cannot process refunds individually.
About
This app is built and maintained by an independent developer.
- Developer: Moeki Kozawa
- Privacy Policy: Privacy Policy
- Terms of Service: Terms of Service